- Internal search
Two Wurqurs, Librarian and Precedent Finder, answer what only three senior engineers used to know.
~$43,000 saved a year for a civil engineering consultancy
See howWhether a signal got seen used to depend on how busy the week was. Now every one does.
Watchtower and Sync Keeper review every supplier and competitor signal for a 24-person industrial equipment sales team, filtering out the noise and updating the catalogue when a signal calls for it.
Industrial equipment distributor · 24-person sales team · four systems
The flood
They already monitored supplier pricing, competitor sites, tender portals and product feeds. The alerts weren't the problem. Their uselessness was. A 3% price change on a product nobody sold looked identical to a competitor undercutting a line tied to a live opportunity, and someone had to investigate every one just to know which was which.
Two people worked it full time, with the manager stepping in whenever volume ran above normal. Even so, coverage only reached 40 to 50 percent of signals, 60 to 70 on a good day. The rest went unreviewed, not just unactioned, so some of what mattered went out with the noise.
The alerts weren't the problem. Their uselessness was.
What we found, and left alone
They already had a mechanism for what to do with a signal: discard it, escalate it, investigate it. Some of it was written down, most of it lived in people's heads. The commercial response stayed exactly where it was, and anything outside the criteria the workflow already covers, an out-of-the-ordinary or genuinely new kind of signal, still goes straight to the team to decide.
What we built
Watchtower watches for changes, matches them against the actual catalogue and open opportunities, removes duplicates, and enriches what survives with the SKU, previous and new price, percentage change, and whether an opportunity is attached. Every signal passes once through Sync Keeper, which updates the catalogue when the signal calls for it and leaves it alone when it doesn't. Every signal gets reviewed and logged with the action taken, not just the ones that reach a person.
Watchtower
Watches every signal, filters and enriches what survives against the catalogue and open opportunities.
- sync
Sync Keeper
Checks whether the catalogue needs updating, and updates it when it does.
What changed
triaging an alert
Investigate first
5–15 min, filtered
18,000–24,000
signals a year, filtered
~100%
coverage, up from 40–50% before
~$47,000
a year
What used to cost them roughly $3,960 a month by hand now runs on two Wurqurs for $278/month.
Where the humans stayed
The commercial response, and anything outside the workflow's own criteria. We did not add alerts. We put the context around them before a salesperson ever saw one, and anything genuinely new or out of the ordinary still goes straight to the team to decide.
What it connects
Where signals arrive, the two Wurqurs that read them, and where the result lands.
where it arrives
- Supplier APIspricing and stock changes
- Selected web sourcescompetitor sites, tender portals
what runs
- Watchtowerwatches, filters, enriches what survives
- Sync Keeperupdates the catalogue when a signal calls for it
where it lands
- PostgreSQL product databasethe catalogue, kept current
- Slackwhere an actionable alert reaches the team
What it took
Five weeks. Three to build, two to shadow-run.
The same idea, somewhere else
The same senior people, answering the same questions, until the answers were easier to find than to ask for.
Every company has more signals than anyone has time to read.
Tell us the job. We will tell you whether a Wurqur can hold it.