Supercharge the team you have before you advertise the role.
A property manager put three Wurqurs on the inbox and got 45 to 60 hours a month back. Same team, same building, and replying to an enquiry went from 15–20 minutes to under two.
One role, month by month.
Not a job title, the actual day: what arrives, what has to be read, what has to be keyed somewhere else, and what needs a person who can think.
Read what arrives and work out what it is
Answer the routine ones in your approved wording
Cost a number you agreed before it started
Work at 3am, at the weekend, and the Monday after a holiday
Absorb triple the volume without a queue forming
Run at full speed from the first day
Judge a case nobody has written a rule for
Sit with an unhappy customer and repair it
Notice the process itself is wrong, and change it
Hire for the judgement. Build for the volume. The bottom three rows are why you hire people, and no Wurqur does them. If the role you are about to advertise is mostly those, advertise it, and put a Wurqur on the reading and the keying so the person arrives to the work worth doing.
The tell is a job description that is mostly retyping.
Read the last one you wrote. Coordinator, administrator, operations assistant: the lines that fill the day are reading what arrived, keying it somewhere else, and chasing whoever has not replied. The judgement is in there. It is the tenth line.
The role is four jobs
One title and one salary, split between the inbox, the spreadsheet, the chasing, and the report nobody has time to build.
The queue does not keep hours
Enquiries arrive overnight and at the weekend. Monday starts behind, and the first hour goes on catching up rather than on the work.
The clock starts before they do
Advertising, interviewing, a notice period, then the weeks of learning your systems. The volume keeps arriving through all of it.
What it costs against a salary.
$2,500 to $5,000, paid once, for a Wurqur built on the systems you already run. Running cost scales with how much it handles. The three on the home page run at $112 to $165 a month at the volumes shown there, and the calculator prices any of the forty-four at your own numbers. A Receptionist saves $1,374 a month at those volumes, so it clears its own cost inside four.
It runs inside your own cloud account, so the monthly figure is your infrastructure bill rather than a fee to us. The source, the documentation and the runbooks are handed over at the end of the build. Stop paying us and nothing switches off.
Put your own volumes in and the numbers change with them, or read what moves the price.
Is this instead of the next hire?
It is instead of the next hire, and only when that role’s day would be mostly reading, keying and chasing. Where the work is judgement, relationships or fixing a process, hire the person, and give them a Wurqur so their first month is not the backlog.
What does it cost against a salary?
$2,500 to $5,000 once for a Wurqur built on the systems you already run. Running cost scales with how much it handles. The three on the home page run at $112 to $165 a month at the volumes shown there, and the calculator prices any of the forty-four at your own numbers. A Receptionist saves $1,374 a month at those volumes, so it clears its own cost inside four.
How long before it is doing the work?
Two or three Wurqurs, and four to seven weeks of work across the eight builds we have run.
Does the team have to change how they work?
The Wurqur runs on the systems they already use, so the work arrives in the same inbox and the same queue. What changes is how much of it is already done when they open it.
What happens to the cases it cannot decide?
They go to a person, by a rule you agree before anything is built, and they arrive with the work already done and the reason attached.
next
Tell us what the next hire was going to do.
Scoping is free and it ends with one number.